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See Our Customer Loyalty Scheme: CLICK HERE
Heathrow is the busiest airport in the UK and one of the busiest in the world. It should also be one of the easiest to travel through — but for disabled passengers and wheelchair users, finding a genuinely suitable hire vehicle has always been far harder than it needs to be.
Specialist Vehicle Rental is changing that. We now offer dedicated accessible vehicle hire at Heathrow Airport, with wheelchair accessible vehicles and disability adapted cars ready for you at Terminals 2, 3 and 5. No compromise vehicles. No stressful workarounds. Just the freedom to travel on your own terms.
We’ve built this service in partnership with Maple Parking and with the backing of Disabled Motoring UK — and it’s the first of its kind in the UK.
Heathrow handles over 80 million passengers a year. That’s a lot of people navigating one of the world’s most complex airports — and for disabled travellers, the challenge doesn’t end at the gate.
Standard car hire companies at Heathrow are not equipped for wheelchair users or drivers with mobility impairments. Their fleets aren’t adapted. Their staff aren’t always trained. And the experience of turning up at a hire desk only to be told they “can’t quite accommodate” your needs is one too many of our customers have had before they came to us.
With Specialist Vehicle Rental at Heathrow:
Use our online booking form or call 01922 624 967 to reserve your vehicle. Tell us your arrival terminal, flight time, and vehicle requirements. Our team is on hand to help if you're not sure which vehicle is right for you.
We pre-position your wheelchair accessible or adapted vehicle at Heathrow ahead of your arrival. Everything is confirmed and in place — no chasing, no surprises.
Whether you choose Meet & Greet or our collection point, you're on the road quickly and comfortably.
Your accessible vehicle is delivered to your arrival terminal at Heathrow. Clear customs, exit arrivals, and your vehicle is there. No need to take a bus to an off-site car park or navigate the terminal with heavy luggage and mobility equipment.
We currently serve Terminals 2, 3 and 5 at Heathrow. Please confirm your terminal when booking.
Prefer to come to us at your own pace? Our clearly signposted collection point at Heathrow is easy to access and completely stress-free. A good option if you want more flexibility around your arrival time or if you’re collecting well after landing.
passengers travel in their own wheelchair, with rear ramp or lift access
hand controls, left-foot accelerators, spinner knobs, swivel seats, and more
for groups, families, or care teams travelling together
Heathrow Airport (IATA: LHR) is located in west London, approximately 15 miles from the city centre, and is served by the Elizabeth line, Heathrow Express, National Rail, London Underground (Piccadilly line), and a range of bus and coach services.
Terminal guide:
Please note: Terminal 4 serves a smaller number of routes and is not currently covered by our service.
Heathrow has extensive accessibility facilities including Passenger Assist, blue badge parking, accessible taxi ranks, and step-free routes across most terminals. We recommend pre-booking special assistance with your airline for the smoothest possible experience through the airport itself.
Useful links:
Heathrow is the ideal starting point for exploring London and the wider South East of England. From your accessible hire vehicle, you can reach:
Our hire terms are flexible — whether you’re in the UK for a weekend or several weeks, we can accommodate your plans.
Don’t leave it to chance. Pre-book your wheelchair accessible or adapted vehicle at Heathrow and travel with confidence from the moment you land.
Or speak to our team directly: 01922 624 967