In the event of an accident, you must contact your insurance company to obtain a claim number as soon as possible after the incident. You must then notify us on 0845 293 2799 (may be chargeable) or 01922 624 967 with the claim number information and details of the accident.
If you have your own insurance – Arrange with your insurers to recover the vehicle
If you have insurance via Specialist Vehicle Rental – Contact the RAC on 0333 2000 999
At the scene of the accident please:
- Stay calm
- Obtain make and registration number(s) of other vehicle(s)
- Obtain the name and addresses of all parties involved and details of their insurers
- Obtain details of independent witnesses where possible- this can help your claim
- Note date, time, weather condition and precise location
- Notify the police if any person is injured
- If you have a mobile phone with a camera, take pictures of the damage and position of the vehicles
